Important Note to Our Lug Community   See Details

To our Lug community,

As the COVID-19 situation evolves, all of us will be adjusting the way we live and the way we work. The health and safety of our customers, community and our team members are the top priority and it will always be at the center of every decision we make.

The Lug team is committed to providing a safe and easy way to get you the products you love and to bring the best possible online shopping experience to you. At this time, we plan to keep shipping orders, while taking extra care to continue to protect the health of our team members. We have been meticulously following the recommendations from local officials and the World Health Organization when it comes to maintaining a healthy and safe environment for everyone who is working in our corporate facility.

Lug is more than just a bag company - we are a community that encourages and supports one another and we will keep you updated and informed on any changes or adjustments to our business in the weeks ahead. To provide you with the confidence in any purchases you make in the upcoming weeks, we will be extending our return policy to 90 days for a limited time.

As we are all practicing the act of social distancing, please remember that social distancing does not have to feel distant. Stay in touch with us through our Lug social pages and trust that our dedicated team is ready to help you in any way we can and we are always ready to welcome you 24/7 on

Thank you for being part of our Lug community and thank you for your loyalty and please stay safe,

Ami & Jason Richter


Partners in Health - Zanmi Beni

April 09, 2015

Located on the outskirts of Port-au-Prince Haiti, Zanmi Beni, is home to over sixty children that were either too young or physically and/or mentally handicapped, and incapable of helping themselves after the devastating earthquake of January 12, 2010. 

Zanmi Beni, “blessed friend” in Creole, is committed to “doing whatever it takes” to provide these children a loving environment where they will flourish and grow to have safe and happy lives. 

Each child received a personalized Lug® backpack, pencil case, lunch bag, pencils, and a notebook. 

We are so happy to be able to be a part of something so incredible!

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