Important Note to Our Lug Community   See Details

To our Lug community,

As the COVID-19 situation evolves, all of us will be adjusting the way we live and the way we work. The health and safety of our customers, community and our team members are the top priority and it will always be at the center of every decision we make.

The Lug team is committed to providing a safe and easy way to get you the products you love and to bring the best possible online shopping experience to you. At this time, we plan to keep shipping orders, while taking extra care to continue to protect the health of our team members. We have been meticulously following the recommendations from local officials and the World Health Organization when it comes to maintaining a healthy and safe environment for everyone who is working in our corporate facility.

Lug is more than just a bag company - we are a community that encourages and supports one another and we will keep you updated and informed on any changes or adjustments to our business in the weeks ahead. To provide you with the confidence in any purchases you make in the upcoming weeks, we will be extending our return policy to 90 days for a limited time.

As we are all practicing the act of social distancing, please remember that social distancing does not have to feel distant. Stay in touch with us through our Lug social pages and trust that our dedicated team is ready to help you in any way we can and we are always ready to welcome you 24/7 on

Thank you for being part of our Lug community and thank you for your loyalty and please stay safe,

Ami & Jason Richter


April 23, 2020 1 Comment

Motherhood with Ami Richter


Q1: What does motherhood mean to you?

To me, it means putting your child's needs above your own. Some days are hard and some are easy but it’s one of life’s greatest gifts and I wouldn’t trade it for the world.

Q2: What’s your favorite part about being a mother?

My favorite part about being a mother is experiencing the wholehearted, joyus love and laughter of my kiddos! I love to see them happy and enjoying life together, it’s one of my favorite things!


Q3: What does a typical Mother’s Day look like for you?

Every Mother’s Day I celebrate my mom and my grandma, but also all of my mom-friends! At home, Jason loves to make it memorable with flowers, a special meal, and fun family playtime. My favorite part is opening up homemade cards from Olivia and Teddy. They always create something from the heart and that’s the best gift of all!


Q4: How do you balance work/mom life while working from QVC & at-home?

I live in Orlando. So when I leave for QVC in Philadelphia, I often leave secret notes in their lunch boxes. On nights before travel, I tuck them into bed and say, "Mom’s going to QVC in the morning but I'll be back tomorrow night!"

There are countless times when I have woken up in the dark, flown to Philly, headed to the studio, raced back to the airport and made it home for dinner time. It's tiring but seeing my kids sweet faces & having those extra family moments makes it all worth it.

1 Response


April 28, 2020

It’s nice to hear about the people behind the products. Feels like being part of a family instead of buying from a big impersonal business.

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