QVC - Frequently Asked Questions
Looking for an answer? You’ve come to the right place!
Only specific Lug bags are RFID protected. In our Lug products, an interior black RFID tag indicates the protected area. Please follow this link to see our Lug RFID protected products: http://www.luglife.ca/collections/RFID-Protected
If you're not satisfied with your purchase for any reason, QVC return policy allows you to send back the merchandise using the return label within 30 days of the date you received the package. For more details, please visit the QVC return policy page: http://www.qvc.com/FAQReturns.content.html
Lug offers a one-year limited warranty covering manufacturer defects only. Any damages resulting from misuse, abuse or from normal wear and tear, included that caused by airlines or other carriers are not covered under our policy. Please visit our Warranty Policy webpage at www.luglife.com/pages/warranty-policy for more details.
Below is the schedule: (the time is approximate. Times are subject to change at QVC’s discretion)
Date: March 3, 2016
Time: 3:16 AM
Product: Puddle Jumper 2
Show Title: Obsessed with Handbags
Time: 3:16 AM
Product: Puddle Jumper 2
Show Title: Obsessed with Handbags
Date: March 3, 2016
Time: 3:50 AM
Product: Hopper
Show Title: Obsessed with Handbags
Time: 3:50 AM
Product: Hopper
Show Title: Obsessed with Handbags
Date: March 3, 2016
Time: 1:30 PM
Product: Puddle Jumper 2
Show Title: The Perfect Accessory
Time: 1:30 PM
Product: Puddle Jumper 2
Show Title: The Perfect Accessory
Date: March 3, 2016
Time: 10:30 PM
Product: Puddle Jumper 2
Show Title: Handbag & Shoe Shopping with Jane
Time: 10:30 PM
Product: Puddle Jumper 2
Show Title: Handbag & Shoe Shopping with Jane
Date: March 4, 2016
Time: 8:20 AM
Product: Boxer
Show Title: Fashionably Early
Time: 8:20 AM
Product: Boxer
Show Title: Fashionably Early
Date: March 4, 2016
Time: 2:16 PM
Product: Boxer
Show Title: Shawn Says, Accessorize!
Time: 2:16 PM
Product: Boxer
Show Title: Shawn Says, Accessorize!
To view your QVC order status, please sign in at QVC.com or contact tracking@luglife.com
QVC sells specific Lug bags that are exclusive to QVC viewers for a set period of time. After this period of time, these Lug bags will become available for online Lug customers to purchase. Please subscribe to our newsletter at www.luglife.com to get the latest news.
Most of them are. However, some Lug bags on QVC have additional features or are offered in different colors. If you would like to inquire about a specific Lug bag, please contact customercare@luglife.com
Sign up to our Lug Insider Program to find out about all our latest news & promotions.
COULDN'T FIND AN ANSWER TO YOUR QUESTION?
Don't hesitate to contact us:
mail: customercare@luglife.com phone: 1.855.584.5433