Important Note to Our Lug Community   See Details

To our Lug community,

As the COVID-19 situation evolves, all of us will be adjusting the way we live and the way we work. The health and safety of our customers, community and our team members are the top priority and it will always be at the center of every decision we make.

The Lug team is committed to providing a safe and easy way to get you the products you love and to bring the best possible online shopping experience to you. At this time, we plan to keep shipping orders, while taking extra care to continue to protect the health of our team members. We have been meticulously following the recommendations from local officials and the World Health Organization when it comes to maintaining a healthy and safe environment for everyone who is working in our corporate facility.

Lug is more than just a bag company - we are a community that encourages and supports one another and we will keep you updated and informed on any changes or adjustments to our business in the weeks ahead. To provide you with the confidence in any purchases you make in the upcoming weeks, we will be extending our return policy to 90 days for a limited time.

As we are all practicing the act of social distancing, please remember that social distancing does not have to feel distant. Stay in touch with us through our Lug social pages and trust that our dedicated team is ready to help you in any way we can and we are always ready to welcome you 24/7 on

Thank you for being part of our Lug community and thank you for your loyalty and please stay safe,

Ami & Jason Richter


Share Your Lug Story

Get excited! 5 lucky winners will be chosen to win a Lug prize pack!

Upload a 30 second video telling us how much you love Lug and/or how Lug makes you feel.

Oh...and did we mention you may be featured on live television?! Yep, so grab your smartphone or camera and spread the Lug love!


Tips & Tricks

Please be sure to shoot the video horizontally on your mobile or recording device. Videos must be a maximum of 30 seconds and make sure we can see your smiling face!

Correct way to shoot a video


Contest Rules

Video submissions are due Sunday, January 13, 2019 at 5pm PST. One winner per household. No exchange, refund or credit on prize pack.



To be eligible for this Contest, an individual must: be a legal resident in North American and have reached the age of majority in their province/state at the time of entry. The Contest is void where prohibited by law.


How to Enter

The Share Your Lug Story contest closes January 13, 2019 at 5PM PST. To enter the Share Your Lug Story contest, fill out the on-line entry form. The submission of the on-line entry form constitutes an "entry". There is a limit of one entry per person. If a contest has multiple draws, each draw will be selected from collected entries. Only one prize will be awarded per entrant during the entire period. entries received online shall be deemed to be submitted by the holder of the email account. Multiple entries by the same person or from the same email address or from the same person from different email addresses in shall result in disqualification. All entries must be submitted no later than the end of January 13, 2019 at 5PM PST. All entries become the property of Lug USA, LLC - Lug Canada, Inc. Entries will only be accepted on-line. Illegible entries are ineligible. Unintelligible, incomplete, late or garbled Entries will be disqualified. Unless indicated, no Entries will be accepted by any other means other than Lug social pages and and


Winner Selection

A random draw from eligible entries received will take place on or around the deadline of January 13, 2019 at 5PM PST.